Legal
Effective date: January 1, 2026. Last updated: July 1, 2026.
Please read these Terms of Service carefully before using THE N9NE platform operated by THE N9NE. These terms govern your access to and use of our website, mobile application, and services.
By accessing or using THE N9NE platform, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.
You may use THE N9NE solely for lawful, personal, non-commercial purposes. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the platform without our express written permission. You are responsible for maintaining the confidentiality of your account credentials.
We reserve the right to modify or discontinue any product at any time without notice. Prices are subject to change without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of products or prices.
All orders are subject to availability and confirmation. We reserve the right to refuse or cancel any order at our discretion. Payment must be received in full before an order is dispatched. We accept major credit/debit cards and local payment methods as listed at checkout.
Delivery times are estimates only and are not guaranteed. Risk of loss and title for items pass to you upon delivery. We are not responsible for delays caused by circumstances beyond our control, including customs, natural disasters, or courier delays.
Returns are accepted within 30 days of delivery under the conditions outlined in our Returns Policy. Refunds are issued to the original payment method within 3–5 business days of receiving the returned item.
All content on this platform — including text, graphics, logos, images, and software — is the property of THE N9NE or its content suppliers and is protected by applicable intellectual property laws.
To the fullest extent permitted by law, THE N9NE shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the platform or its products.
These Terms shall be governed by and construed in accordance with the laws of Bhutan, without regard to its conflict of law provisions.
We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the platform after any changes constitutes acceptance of the new Terms.
Questions about these terms? Contact us.